Our Staff

Our staff live and breathe the cover that we offer. We have all sorts – scuba-divers, ski enthusiasts, weekend sailers and even those that travel to cycle down steep declines or for team sports. That’s what we do – sports. We don’t insure your car or your home, we insure people like us, to do what we all love.

Whilst we have tried to design our website to be as user-friendly and informative as possible, we appreciate that sometimes you lot probably prefer to speak to a real human being.

Should you feel the need to contact us, you can do so secure in the knowledge that all of our team are specially trained, to provide you with the best service possible. You will be able to speak to someone who understands our policies, and who really wants to help you find the answer to your query.

Customer Service – the customer service team is available 9am-6pm Monday to Friday to answer your queries and provide quotations.

Claims Team – if you need to make a claim, or have a query about an existing claim, our appointed claims team are here to help.

Emergency Medical Assistance – if you are injured or fall ill abroad, our appointed emergency medical assistance team are available to offer help and advice 24 hours a day, every day of the year.

To discover the best way to contact each team, please visit our Contact Details page, and a member of our team will be happy to help.